Specialist consulting across talent acquisition, staff development, and operations for hospitality businesses in Nigeria.
Finding the right person for a senior hospitality role requires more than posting a vacancy. It requires a deep network, a structured vetting process, and an honest understanding of what the business actually needs, versus what it thinks it needs.
We manage end-to-end recruitment for hotels, restaurants, and hospitality groups across Nigeria, with a focus on mid-to-senior management roles where the impact of a great hire, or a poor one, is most acutely felt.
We conduct a thorough intake to understand the role, the business, the team, and what success looks like in the first 90 days.
We map the available talent pool, including both active candidates and passive prospects, using our proprietary network and sector relationships.
Candidates are assessed through structured competency interviews, reference checks, and cultural fit evaluations before any introduction to the client.
We manage the offer, onboarding, and post-placement review process, with check-ins at 30, 60, and 90 days.
Recruitment is the beginning. Development is what determines whether a hire stays, grows, and contributes to your culture. We design and deliver training programmes that are specific to the realities of Nigerian hospitality, not imported frameworks that don't fit.
Our programmes are available as standalone interventions or as part of a broader engagement, and can be delivered on-site or in workshop format.
Guest experience standards, front-of-house comportment, complaint handling, and what it means to deliver five-star service consistently.
Structured programmes for department heads and rising managers, covering team leadership, performance management, and communication.
Practical training on SOPs, shift management, reporting, and quality control, building the operational habits that sustain great service.
A great team working within a weak operational framework will underperform. We help hospitality businesses identify the structural gaps that limit their potential and build the systems to close them.
Our advisory work is particularly valuable for properties preparing to scale, reposition, or open, where getting the operational architecture right from the beginning saves considerable cost and disruption later.
Developing and documenting SOPs tailored to your property type, brand standards, and team structure.
A structured review of your current operations, identifying what's working, what isn't, and what needs to change.
For new openings and repositioning projects, building the reporting lines, accountability frameworks, and operating rhythms from the ground up.
Boutique, independent, and branded properties across Nigeria.
Fine dining, casual, and multi-site restaurant groups.
Management companies and corporate hospitality operators.
Properties building their teams and systems from the ground up.
We structure engagements to fit the scope of your need. Pricing is available upon request and discussed openly at the start of every engagement.
A structured retainer for ongoing recruitment needs, ideal for growing properties with regular hiring requirements.
Enquire →Bespoke staff development delivered on-site. Scoped to your team size, role levels, and specific performance gaps.
Enquire →Project-based or ongoing operations advisory, from a one-off audit to full operational restructuring support.
Enquire →A combined engagement covering recruitment, training, and advisory, for clients who want a true hospitality partner, not a transactional vendor.
Enquire →